Shipping policy

Last updated: October 22, 2026

We ship furniture from our facility at 811 N Charlotte St, Dickson, TN 37055. Delivery is available within the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, or addresses outside the United States.

Orders are processed within 1–2 business days after payment clears. Business days are Monday through Friday, excluding federal holidays. Once a package is handed to the carrier, standard delivery takes 3–5 business days. These are two separate windows: the 1–2 day period is the time we take to pack and release the order, and the 3–5 day period starts when the carrier scans the package.

Shipping is free on every order. There is no minimum order value and no handling fee added at checkout. The total shown at checkout is the full amount charged for the item and its delivery.

Furniture is bulky and needs more protection in transit than small parcel items. Tables, chairs, sofas, and beds are packed with corner protection and surface wrapping before they leave our facility. If a package arrives with visible damage to the outer packaging, note it with the carrier at delivery if possible, and contact us the same day at info@lovelynestco.com or 16109066956 so we can start the resolution while the shipment record is still fresh.

A shipping confirmation email with tracking is sent once the carrier scans the package. If tracking has not updated within 3 business days of that email, contact us and we will check the shipment from our side.

If a package is returned to us as undeliverable because the address entered at checkout was incomplete or incorrect, we will contact you at the email on the order to arrange reshipment. Reshipping an undeliverable order may require an additional shipping charge where the original shipment has already been consumed.