Payment Policy

Last updated: October 22, 2026

We accept Visa, MasterCard, and PayPal. These are the only payment methods available at checkout, and they apply to every order regardless of the item or order value. We do not accept cash, checks, money orders, or bank transfers arranged outside the checkout system.

For card payments, the card is charged when the order is placed, not when it ships. If an order is later cancelled because an item turns out to be unavailable, or because we cannot confirm the shipping address, the charge is reversed to the same card. PayPal orders follow the same timing: the payment is captured at checkout, and any cancellation is refunded through PayPal.

Payment details are processed by our payment gateway and by PayPal. We do not store full card numbers on our servers. What we retain after an order is limited to the billing name, the last four digits of the card used, and the order reference — enough to match a refund or answer a billing question, but not enough to reconstruct a payment credential.

Every page on Lovelynestco that asks for payment or personal information loads over an encrypted connection. The checkout page address begins with https, and payment data is passed to the processor without being written to our own database. This applies whether you pay by card or by PayPal.

There is no minimum order value and no surcharge added at checkout for using a particular payment method. Shipping is free on all orders within the contiguous United States, so the figure shown at checkout is the total charged for the item and its delivery. If your bank or card issuer applies a separate currency conversion or foreign transaction fee, that is set by them and does not originate from us; our prices and charges are in U.S. dollars.

If a card is declined, the checkout page will show a decline message and the order will not be created. In that case, the card has not been charged. You can retry with the same card, use a different card, or switch to PayPal. If a card payment is later disputed or reversed by the issuing bank before an order ships, we may hold or cancel the order until the payment issue is resolved.

Refunds go back to the payment method used for the original order. If you paid by card, the refund is issued to that card; if you paid through PayPal, it is issued through PayPal. The timing on our side and the timing on your statement are described in the Return & Refund Policy: we release the refund within 1–2 business days of receiving the returned item, and it then takes 7–10 business days to appear on your statement, depending on your bank or card issuer. We do not issue refunds by check, store credit, or transfer to a different card.

Payment questions, billing discrepancies, and refund status checks can be sent to info@lovelynestco.com or raised by phone at 16109066956, Monday–Friday, 9:00 AM–6:00 PM ET. Include the order number if the question is about a specific charge; that lets us pull the payment record without asking you to repeat the details.